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Social Entrepreneurship, Intrapreneurship, and Social Value Creation
Relevance for Contemporary Social Work Practice
Monica Nandan, Tricia B. Bent-Goodley, and Gokul Mandayam, Editors
ISBN: 978-0-87101-538-9. 2019. Item #5389. 304 pages.
Book Type:

Innovators. Pioneers. Change agents. Social entrepreneurs challenge the assumption that social good and entrepreneurialism are incompatible. Building on social workers’ long history of innovation promoting social justice and change for the common good, this informative book explores the trends, organizational practices, and broad system-level advances that drive contemporary social work.

Social Entrepreneurship, Intrapreneurship, and Social Value Creation presents innovative, adaptable, and scalable strategies to complex social and human problems. Sharing their deep knowledge and personal experiences, the authors provide concepts, principles, skills, and practical examples of entrepreneurial and intrapreneurial social work across the globe.

Using real-world scenarios throughout, the authors demonstrate how social innovation, entrepreneurship, and value chain approaches can shift from a business-only model to the core of social work practice. In every chapter, they show how social entrepreneurship can be applied to a specific area of practice, deeply connecting the related social work values and ethics to each enterprise.

Written for both existing and budding social entrepreneurs, this bold work demonstrates how to implement the innovative mezzo and macro practices that promote positive change.


Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Darrell P. Wheeler
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Prologue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Part I
Intersection of Social Work Practice with Social
Entrepreneurship, Social Intrapreneurship, and Social
Innovation
1 Social Entrepreneurship, Social Intrapreneurship, Social Innovation,
and Social Value Creation: An Overview and Implications for Social Work . . . . .3
Monica Nandan, Tricia B. Bent-Goodley, Gokul Mandayam, and Archana Singh
2 Innovation and Creativity in Nonprofits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Kristina Jaskyte Bahr
3 Social Innovation and Social Work Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
James M. Mandiberg, Joshua P. H. Livingston, and Joe Silva
4 Financial Inclusion and Social Entrepreneurship . . . . . . . . . . . . . . . . . . . . . . . 70
Mathieu R. Despard
5 Macro Practice and Its Relationship to Social Innovation . . . . . . . . . . . . . . . . . 96
Stephanie Cosner Berzin
Part II
Global Examples of Social Entrepreneurship, Social
Intrapreneurship, Social Innovation, and Social Value
Creation: Relevance for Social Work Practice
6 Child Helpline International: From Social Work Field Action Project to
an International Social Entrepreneurial Venture . . . . . . . . . . . . . . . . . . . . . . 117
Jeroo Billimoria
7 Community Development, Empowerment, and Social
Entrepreneurship by "Thankyou": An Australian Example . . . . . . . . . . . . . . 136
Manohar Pawar
iv Social Entrepreneurship
8 Innovation in a Chinese Social Work Context . . . . . . . . . . . . . . . . . . . . . . . . 153
Louise Brown and Jie Lei
9 Innovative Practices in Financial Inclusion and Asset Building:
Relevance for Social Work Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Mathieu R. Despard
10 Social Entrepreneurship: Case of Livelihoods and Economic
Development in an Urban Environment in India . . . . . . . . . . . . . . . . . . . . . . 200
Archana Singh
11 Social Entrepreneurship: Case Examples in Homelessness and Mental
Health in the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Carol S. Collard and Irene Searles McClatchey
12 Social Entrepreneurship: A Zanzibari Example . . . . . . . . . . . . . . . . . . . . . . 243
Ronya Foy Connor and Tricia B. Bent-Goodley
13 Self-Help Groups as Social Enterprises: Citizen-Driven Social
Entrepreneurship in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Mahasweta M. Banerjee
Epilogue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
About the Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
About the Contributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Monica Nandan, PhD, MSW, has over 25 years of experience working in communities and serving on nonprofit boards dealing with aging, sustainability
of nonprofit programs, homelessness, social welfare, bereavement, and health
care. With her finance (MBA), health care administration, and social work academic training, she has taught traditional and nontraditional courses in social
work. For example, she has taught courses on social innovation, community
organizing and social entrepreneurship, and empowering women through
social entrepreneurship. She has served as chairperson of social work programs and as interim dean of a college of health and human services.
For almost 15 years, her scholarship activities were in gerontology and
health care. Some of the journals she has published in include Journal of Gerontological Social Work, Social Work Research, Journal of Cross-Cultural Gerontology,
and Gerontology & Geriatric Education. Over the past eight years, her scholarship
has pertained to social entrepreneurship and interdisciplinary education. Her
more recent publications are in the Journal of Faculty Development, Journal of College Teaching and Learning, Journal of Interprofessional Care, International Journal of
Social Entrepreneurship and Innovation, Education + Training, and Administration
in Social Work. She also contributed book chapters in publications like Occupational Social Work/Employee Assistance Program, Encyclopedia of Human Services
and Diversity, and Aging Education in a Global Context. She serves on the editorial board of the International Management Review. She has published several
pieces in gerontological, social work, and social work managers’ newsletters.
She has presented at several national conferences, and over past three years
she has been invited to present at an internationally recognized institution of
higher education in Mumbai, India.



Tricia B. Bent-Goodley, PhD, received her MSW from the University of Pennsylvania and her PhD from Columbia University, and she has over 25 years
of experience as a professional social worker. Through sustained federal
and foundation funding, she has developed and designed culturally specific
interventions rooted in social value creation and entrepreneurial thinking in
areas such as healthy relationship education; HIV prevention; faith-based
interventions; engaging men and boys; and sexual assault and domestic
280 Social Entrepreneurship
violence education, prevention, and intervention. Serving in numerous local
and national capacities, she has received extensive national, regional, and local
awards and demonstrates her commitment to addressing issues of inequity
and social justice through her service.
Bent-Goodley is a professor at Howard University School of Social Work.
As the editor-in-chief of Social Work, the flagship journal of the National Association of Social Workers, she was the second African American woman to
serve in this role in the journal’s 60+ year history. She served as the founding director of the Howard University Interpersonal Violence Prevention
Program - the office dedicated to providing prevention education, advocacy,
intervention, policy development, coordination, training, and bystander prevention education in the areas of sexual assault, domestic violence, dating
violence, and stalking. She also serves as a founding member and chair of
the Prince George’s County Domestic Violence Fatality Review Team and is
a former national elected board member of the Council on Social Work Education. Bent-Goodley is the author and editor of many publications, including
The Ultimate Betrayal: A Renewed Look at Intimate Partner Violence and By Grace:
Challenges, Strengths, and Promise of African American Marriage.



Gokul Mandayam, PhD, joined the faculty of University at Buffalo School of
Social Work (UBSSW) in the fall of 2017 and is affiliated with the school’s interdisciplinary social innovation and social entrepreneurship initiative. Before
joining UBSSW, he taught macro social work practice courses for 12 years at
various universities in the United States, the Middle East, and India.
His interdisciplinary research interests include social innovation and
entrepreneurship, corporate social responsibility, nonprofit management, program evaluation, and application of spatial analysis technology for human services. Before coming to the United States, he consulted for a variety of social
development projects in India on topics ranging from non-land-based income
generation and evaluation of fish harvesting practices in coastal communities
to government nutrition programs and female infanticide. He has published
articles on microfinance and spatial analysis for planning social services and
has presented at several national and international conferences.

"This is a forward-thinking book that advances and helps to define the profession for the 21st century. The fact that much in social work can be renamed and reframed as enterprise development, intrapreneurship, and entrepreneurship adds to the relevance for our field. The authors and editors set the stage for this old-new thinking and practice."

- Katharine Briar-Lawson, MSW

Professor and dean emerita, School of Social Welfare

University at Albany, State University of New York