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Social Entrepreneurship, Intrapreneurship, and Social Value Creation
Relevance for Contemporary Social Work Practice
Monica Nandan, Tricia B. Bent-Goodley, and Gokul Mandayam, Editors
ISBN: 978-0-87101-538-9. 2019. Item #5389. 304 pages.
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Innovators. Pioneers. Change agents. Social entrepreneurs challenge the assumption that social good and entrepreneurialism are incompatible. Building on social workers’ long history of innovation promoting social justice and change for the common good, this informative book explores the trends, organizational practices, and broad system-level advances that drive contemporary social work.

Social Entrepreneurship, Intrapreneurship, and Social Value Creation presents innovative, adaptable, and scalable strategies to complex social and human problems. Sharing their deep knowledge and personal experiences, the authors provide concepts, principles, skills, and practical examples of entrepreneurial and intrapreneurial social work across the globe.

Using real-world scenarios throughout, the authors demonstrate how social innovation, entrepreneurship, and value chain approaches can shift from a business-only model to the core of social work practice. In every chapter, they show how social entrepreneurship can be applied to a specific area of practice, deeply connecting the related social work values and ethics to each enterprise.

Written for both existing and budding social entrepreneurs, this bold work demonstrates how to implement the innovative mezzo and macro practices that promote positive change.
Foreword by Darrell P. Wheeler

Part I: Intersection of Social Work Practice with Social Entrepreneurship, Social Intrapreneurship, and Social Innovation

Chapter 1: Social Entrepreneurship, Social Intrapreneurship, Social Innovation, and Social Value Creation: An Overview and Implications for Social Work
Monica Nandan, Tricia B. Bent-Goodley, Gokul Mandayam, and Archana Singh

Chapter 2: Innovation and Creativity in Nonprofits
Kristina Jaskyte Bahr

Chapter 3: Social Innovation and Social Work Practice
James M. Mandiberg, Joshua P. H. Livingston, and Joe Silva

Chapter 4: Financial Inclusion and Social Entrepreneurship
Mathieu R. Despard

Chapter 5: Macro Practice and Its Relationship to Social Innovation
Stephanie Cosner Berzin

Part II: Global Examples of Social Entrepreneurship, Social Intrapreneurship, Social Innovation, and Social Value Creation: Relevance for Social Work Practice

Chapter 6: Child Helpline International: From Social Work Field Action Project to an International Social Entrepreneurial Venture.
Jeroo Billimoria

Chapter 7: Community Development, Empowerment, and Social Entrepreneurship by "Thankyou": An Australian Example
Manohar Pawar

Chapter 8: Innovation in a Chinese Social Work Context
Louise Brown and Jie Lei

Chapter 9: Innovative Practices in Financial Inclusion and Asset Building: Relevance for Social Work Practice
Mathieu R. Despard

Chapter 10: Social Entrepreneurship: Case of Livelihoods and Economic Development in an Urban Environment in India
Archana Singh

Chapter 11: Social Entrepreneurship: Case Examples in Homelessness and Mental Health in the United States
Carol S. Collard and Irene Searles McClatchey

Chapter 12: Social Entrepreneurship: A Zanzibari Example
Ronya Foy Connor and Tricia B. Bent-Goodley

Chapter 13: Self-Help Groups as Social Enterprises: Citizen-Driven Social Entrepreneurship in India
Mahasweta M. Banerjee

About the Editors
About the Contributors
Monica Nandan, PhD, MSW, has over 25 years of experience working in communities and serving on nonprofit boards dealing with aging, sustainability of nonprofit programs, homelessness, social welfare, bereavement, and health care. With her finance (MBA), health care administration, and social work academic training, she has taught traditional and nontraditional courses in social work. For example, she has taught courses on social innovation, community organizing and social entrepreneurship, and empowering women through social entrepreneurship. She has served as chairperson of social work programs and as interim dean of a college of health and human services. For almost 15 years, her scholarship activities were in gerontology and health care. Some of the journals she has published in include Journal of Gerontological Social Work, Social Work Research, Journal of Cross-Cultural Gerontology, and Gerontology & Geriatric Education. Over the past eight years, her scholarship has pertained to social entrepreneurship and interdisciplinary education. Her more recent publications are in the Journal of Faculty Development, Journal of College Teaching and Learning, Journal of Interprofessional Care, International Journal of Social Entrepreneurship and Innovation, Education + Training, and Administration in Social Work. She also contributed book chapters in publications like Occupational Social Work/Employee Assistance Program, Encyclopedia of Human Services and Diversity, and Aging Education in a Global Context. She serves on the editorial board of the International Management Review. She has published several pieces in gerontological, social work, and social work managers’ newsletters. She has presented at several national conferences, and over past three years she has been invited to present at an internationally recognized institution of higher education in Mumbai, India.

Tricia B. Bent-Goodley, PhD, received her MSW from the University of Pennsylvania and her PhD from Columbia University, and she has over 25 years of experience as a professional social worker. Through sustained federal and foundation funding, she has developed and designed culturally specific interventions rooted in social value creation and entrepreneurial thinking in areas such as healthy relationship education; HIV prevention; faith-based interventions; engaging men and boys; and sexual assault and domestic 280 Social Entrepreneurship violence education, prevention, and intervention. Serving in numerous local and national capacities, she has received extensive national, regional, and local awards and demonstrates her commitment to addressing issues of inequity and social justice through her service. Bent-Goodley is a professor at Howard University School of Social Work. As the editor-in-chief of Social Work, the flagship journal of the National Association of Social Workers, she was the second African American woman to serve in this role in the journal’s 60+ year history. She served as the founding director of the Howard University Interpersonal Violence Prevention Program – the office dedicated to providing prevention education, advocacy, intervention, policy development, coordination, training, and bystander prevention education in the areas of sexual assault, domestic violence, dating violence, and stalking. She also serves as a founding member and chair of the Prince George’s County Domestic Violence Fatality Review Team and is a former national elected board member of the Council on Social Work Education. Bent-Goodley is the author and editor of many publications, including The Ultimate Betrayal: A Renewed Look at Intimate Partner Violence and By Grace: Challenges, Strengths, and Promise of African American Marriage.

Gokul Mandayam, PhD, joined the faculty of University at Buffalo School of Social Work (UBSSW) in the fall of 2017 and is affiliated with the school’s interdisciplinary social innovation and social entrepreneurship initiative. Before joining UBSSW, he taught macro social work practice courses for 12 years at various universities in the United States, the Middle East, and India. His interdisciplinary research interests include social innovation and entrepreneurship, corporate social responsibility, nonprofit management, program evaluation, and application of spatial analysis technology for human services. Before coming to the United States, he consulted for a variety of social development projects in India on topics ranging from non-land-based income generation and evaluation of fish harvesting practices in coastal communities to government nutrition programs and female infanticide. He has published articles on microfinance and spatial analysis for planning social services and has presented at several national and international conferences.
Mahasweta M. Banerjee, PhD, is professor at the School of Social Welfare, University of Kansas. She teaches quantitative and qualitative research and coordinates study abroad in India. Her research and scholarship focus on poverty and social justice. She had a Fulbright Research Award to India, where she applied insights from the capability approach to explore capabilities that allow income-poor people to work and earn a living. She serves on the editorial board of the Journal of Social Work Education and Urban Social Work and is a board member of the Council on Social Work Education and the International Consortium for Social Development.

Stephanie Cosner Berzin, PhD, is assistant dean of the Doctoral Program at the Boston College School of Social Work. As codirector of the Center for Social Innovation, she conducts research on organizational capacity-building around innovation and intrapreneurship. Her book Innovation from Within: Redefining How Nonprofits Solve Problems (Oxford, 2018) helps social sector leaders develop an innovation skill set and helps build organizational capacity for change. Her complementary research explores services to combat poverty and support vulnerable youths.

Jeroo Billimoria, MSW, is the founder of Child Helpline International, Childline India, and seven other social entrepreneurial organizations. Billimoria grew up in Mumbai, India, where she studied social work. Today, she is considered to be among the world’s leading social entrepreneurs. Billimoria is a Skoll awardee and an Ashoka and Schwab fellow. Her latest ventures include Child and Youth Finance International, a movement working to ensure financial inclusion and child finance education, and Aflatoun, which provides social and financial education to children in 83 countries. Several of her organizations have been recognized among the world’s top 100 nongovernmental organizations.

Louise Brown, PhD, is an associate professor of social work at the University of Bath, England. She is a qualified social worker with a background in child protection practice. Brown has over 15 years of experience as a social work educator and researcher. She has particular expertise in the incubation and implementation of social innovation. Her research interests focus on the international transfer of innovative practice-based models and the role of risk and evidence in facilitating innovation to improve practice.

Carol S. Collard, PhD, LMSW, is an associate professor of social work at the Department of Human Services, Kennesaw State University. Collard’s research interests include the intersectionality of homelessness and behavioral health disorders, chronic poverty, and social entrepreneurship. Her professional background includes social work administration, nonprofit management, program development, community organizing, and leadership development. Collard also operates a nonprofit organization that serves individuals and families that have experienced chronic homelessness.

Mathieu R. Despard, PhD, MSW, is research assistant professor with the George Warren Brown School of Social Work at Washington University in St. Louis and a faculty associate with the Center for Assets, Education, and Inclusion at the University of Michigan. He conducts research on financial inclusion, household financial security, asset building, and nonprofit capacity and has taught graduate courses in financial social work, asset building, nonprofit management, community practice, and social policy.

Ronya Foy Connor, PhD, is currently the director of gender affairs for the country of Anguilla, British West Indies. She is a graduate of Howard University’s School of Social Work (PhD and MSW) and Cornell University (MPA and BS). Foy Connor has conducted research in the United States, East Africa, and the Caribbean with interest in international social work, women and youth social entrepreneurship, and cross-cultural studies. She has worked for the U.S. federal government in the areas of intercountry adoption, human rights, and labor and with the New York City government relating to community affairs. Foy Connor’s life mission is to help those who feel helpless.

Kristina Jaskyte Bahr, PhD, received her doctorate from the University of Alabama. Her teaching, research, and service focus on the management of nonprofit organizations, with a special attention to the topics of innovation and individual creativity. Her other areas of interest include social entrepreneurship, governance, foundations, and cross-cultural research. Her projects have been funded by the National Science Foundation, the ASAE foundation, and government (Georgia Department of Families and Children Services). She has numerous publications on innovation and creativity, and she has presented her research at many national and international conferences.

Jie Lei, PhD, is associate professor in social work and the deputy director of the Center for Social Work Education and Research at Sun Yat-Sen University, China. He is also the visiting scholar of the University of Bath (England), Gothenburg University (Sweden), and National Taipei University (Taiwan). Lei’s research focuses on professionalization of social work, social assistance, and child protection in China. He has published research articles in the British Journal of Social Work, Critical Social Policy, International Social Work, and Social Policy and Society.

Joshua P. H. Livingston, MSW, is a doctoral candidate at the City University of New York Graduate Center’s doctoral program in social welfare, and a practicing licensed master barber. He has an MSW and certificate in human service management from Boston University. His social work practice experience is in youth-based program development, management, and evaluation. His doctoral research focuses on how social innovation, specifically considering the black American barbershop as a model, can be used by black and Latino young men to develop mission-based enterprise within academic and other institutional environments.

James M. Mandiberg, PhD, MSW, is associate professor and chair of the Organizational Management and Leadership Program at the Silberman School of Social Work at Hunter College, City University of New York (CUNY), and faculty member of the CUNY Graduate Center’s Doctoral Program in Social Welfare. He has an MSW from Stony Brook University and a PhD in social work and organizational psychology from the University of Michigan. His research and community work are in social innovation and a community development approach to social enterprise. He has held faculty positions at Shikoku Gakuin University in Japan, the University of Wisconsin–Madison, and Columbia University.

Irene Searles McClatchey, PhD, LCSW, has an undergraduate degree from the University of Lund in Sweden and received her master’s and doctoral degrees in social work from the University of Georgia. McClatchey is an associate professor and director of the MSW program at Kennesaw State University. She teaches death, dying, and bereavement, and her research focuses on grief experiences of children and teens. She is the founder of Camp MAGIK, an independent nonprofit organization that provides healing camps for bereaved children and adolescents; first held in 1995, it serves 200+ children and their families each year.

Manohar Pawar, PhD, is professor of social work, School of Humanities and Social Sciences, and a member of the Institute for Land, Water and Society, Charles Sturt University, New South Wales, Australia; he is also the president of the International Consortium for Social Development. His publications include Empowering Social Workers: Virtuous Practitioners (coedited, Springer, 2017); Future Directions in Social Development (coedited, Palgrave Macmillan, 2017); Social and Community Development Practice (Sage Publications, 2014); Reflective Social Work Practice (Cambridge University Press, 2015); Water and Social Policy (Palgrave Macmillan, 2014); International Social Work (2nd edition, Sage Publications, 2013); and Sage Handbook of International Social Work (coedited, Sage Publications, 2012).

Joe Silva, MSW, is a Brooklyn-based social entrepreneur focused on using design thinking to develop technology that improves the way clients interact with and experience human services organizations. He has worked with people living in extreme poverty, dealing with co-occurring chronic illnesses and behavioral health conditions since 2009. After earning his MSW in organizational management and leadership at the Silberman School of Social Work at City University of New York–Hunter, he was selected as a policy fellow by the Network for Social Work Management and expert fellow at Blue Ridge Labs through the Robin Hood Foundation.

Archana Singh, PhD, MPhil, is currently working as an assistant professor at the Centre for Social Entrepreneurship, Tata Institute of Social Sciences (TISS) in Mumbai, India. She received her MSW from Agra University and then completed her MPhil and PhD in social work at TISS. The focus of her doctorate was social entrepreneurship. Before her academic career, she worked with multiple developmental organizations on diverse social issues in urban and rural areas in India. She has published several papers in reputed international journals and book chapters. In 2016, she published a book titled The Process of Social Value Creation: A Multiple-Case Study on Social Entrepreneurship in India.
For those of us concerned about the gradual declining professional space left for social workers in some countries as other professional groups take over areas previously under social work responsibility, and as new legislation and procedures dramatically reduce the space for professional decision making and discretion, this book offers an opportunity to move in the other directions... This important book is a wonderful invitation for social workers to recapture their place and role as social entrepreneurs and social innovators—a place that for many years have been left for other professional groups.

Yohai Hakak, PhD, MSW
Senior Lecturer in Social Work
Brunel University London

Read Dr. Hakak's full review here.


This is a forward-thinking book that advances and helps to define the profession for the 21st century. The fact that much in social work can be renamed and reframed as enterprise development, intrapreneurship, and entrepreneurship adds to the relevance for our field. The authors and editors set the stage for this old-new thinking and practice.

Katharine Briar-Lawson, MSW
Professor and dean emerita, School of Social Welfare
University at Albany, State University of New York
Social Entrepreneurship, Intrapreneurship, and Social Value Creation was reviewed by Scott Sainato for the journal Social Work.

Due to the ever-changing needs of clients and communities, the social work profession must build on its strengths and foundation to move forward and solve our current problems. This book aims to debunk the misconception that social good and innovation are incompatible with entrepreneurialism by providing a framework for social work practice in the 21st century global landscape.

This edited volume uses a progressive approach by applying the concepts of social entrepreneurship and social innovation to social work practice perspectives, areas, and strategies. The book is divided into two parts. In the first part, conceptual definitions and principles of social value creation, social entrepreneurship, social innovation, and social intrapreneurship are provided along with a discussion of their connection to ethics and practice in social work. The second part uses a global perspective by providing examples of social workers around the world engaged in intrapreneurship, innovation, and social entrepreneurship.

Part 1 is broken down into five chapters. The first chapter gives an overview and detailed explanation of all the key concepts. Before defining the concepts, it is important to understand that social value creation and social innovation are key components of the intrapreneurship and social entrepreneurship (SE) processes. The editors do an excellent job of walking the reader through their approach by defining the concept, linking it to social work, providing evidence to support their application, identifying skills needed by social workers, and highlighting how the approach abides by the social work code of ethics. For example, the book defines SE as “the creation of institutions through entrepreneurial thinking that are guided by social work ethics and based on the integration of social service, business and public relation skills” (Bent-Goodley, 2002, p. 291). SE can be seen as behaviors to help carry out the agency’s mission by establishing relationships with both public-sector and for-profit organizations. Specific skills such as administrative, social, policy advocacy, and community development are needed to help achieve this process. These skills are also connected to the code of ethics, particularly standard 3.07, “Administration,” which calls on social workers to build organizations that advocate resource allocation that is rooted in fairness and equity and to create environments where social workers can optimally engage in practice. This is one example of the connection between defining, applying, identifying, and connecting these key concepts within the social work field. The remaining chapters in Part 1 build on this foundation by addressing the following topics: innovation and creativity in nonprofits, social innovation and social work practice, financial inclusion and social entrepreneurship, and macropractice and its relationship to social innovation.

Read the full review. Available to subscribers of Social Work.
Earn 4.5 CEUs for reading this title! For more information, visit the Social Work Online CE Institute.